The key to whether Xantrion is right for you is less about your industry and more about your size and how important I.T. is to executing your company mission.
Our clients are too small for an I.T. department or even a single I.T. person. Yet, I.T. is critical to the everyday operations and long term success of these businesses.
For example: Professional service firms in the accounting, legal, engineering and architecture industries have a vested interest in ensuring their systems are working – lest they lose billable hours. Financial service firms, such as financial advisors, hedge funds and investment banks are also system centric. Even if these firms have as few as four team members, they are required to notify clients of security breaches and have a tested disaster recovery plan. Distributors can miss orders and/or significantly impact service if their systems aren’t working. Foundations are all about giving and managing significant amounts of money so they need sophisticated tracking systems. Many well established non-profits rely on their systems just as much as for profit organizations because they are unable to service members and process transactions if their systems aren’t working. Xantrion’s five star approach to outsourcing I.T. has allowed us to develop a track record with small and medium organizations in these industries.
Recently, Xantrion has begun working with Software As a Service (SAaS) companies, whose systems are their business. Our reputation for performance, professionalism, service and trust is exemplified by Xantrion's partnership with these companies. We provide peace of mind that their software will be available to their customers while meeting regulatory requirements like HIPAA. Xantrion’s full service hosting is powerful enough for SAaS companies, yet cost effective of all lines of business. This rock-solid performance allows our clients to focus on what they do best, without worrying about I.T.

Our 5 Star Service Model

We promise our clients a five star experience every time they interact with a Xantrion employee or product. Our diligence in quantifiably measuring customer satisfaction ensures that we are meeting goals and responsive to any problems. Below is an unedited, unfiltered data set from Q4 2009:
- Aaron Timko12/ 31/09(random client)5.0
- Adrian Cunanan12/31/09(random client)5.0
- Adrian Cunanan12/31/09(random client)5.0
- Ben Ludwig12/31/09(random client)5.0
- Bob Drury12/31/09(random client)4.5
- Brian Taylor12/31/09(random client)5.0
- Darren Nyberg12/31/09(random client)4.5
- Derrick Aquino12/31/09(random client)4.0
- John Warno12/31/09(random client)5.0
- Jonathan Betts12/31/09(random client)4.0
- Josh Sorenson12/31/09(random client)5.0
- Paul Javete12/31/09(random client)4.0
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