Why Choose Xantrion?
Our Gold-Certified Microsoft Support Is Just the Beginning
With Xantrion, not only will you have gold-certified Microsoft support at your fingertips, you will also receive reliable systems and proactive, responsive network support at a fixed price. But don’t simply take our word for it. Our core strengths underscore this claim and show why Xantrion is revolutionizing computer network support:
Our Systems Work
- Average network uptime of 99.9%, with no more than 8 – 12 hours of downtime per year (per Complete Care customer)
- Availability monitoring for Internet connectivity, email flow, virus protection, and other key services, 24 hours a day, 7 days a week
- Error log checks and anomaly correction before server or email failures occur
- Proactive, scheduled maintenance, including patch management to ensure security, hardware replacements before failures occur, and backup restore testing to ensure your data is available when you need it
- Emergency response typically within minutes, at most within four hours
Clients Love Us
- 90% of customers are very satisfied and would
definitely repurchase from us as well as recommend us to others, according to an annual, comprehensive survey
- Year-to-date average customer rating of 4.65/5.00, according to a random sampling of clients each month
- Recommended supplier for Schwab Institutional Investor
- Featured in a Forbes Small Business Technology ROI study
We Guarantee Our Work
- Unsatisfactory work is re-performed for free or your money is returned
- Projects and some types of ongoing support are done at a fixed price
Our Consultants Are Seasoned Pros
- Permanent employees, selected after a stringent hiring process
- College degrees and advanced certifications
- 143 years of combined experience
- Team biographies
We Provide Gold-Certified Bay Area Microsoft Support
- Three competencies: network infrastructure solutions, advanced infrastructure solutions, and information worker
- 11 Microsoft-certified professionals on staff
- 11 customer references
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