Do you want to get more value from your technology budget by saving money and making smarter purchasing decisions? Do you need to future-proof your infrastructure and integrate new technology? Are you unsure what technology will actually meet your needs and improve productivity? Time to contact your virtual CIO (vCIO)!
If you’re facing any of these common situations, the sooner you reach out to your vCIO, the more useful they can be. If reaching out slips your mind, not to worry. Your vCIO will engage with you.
- Technology planning and budgeting. Your vCIO will work with you to develop an IT Roadmap that helps you plan for hardware upgrades, warranty renewals, and projects like migrating to SharePoint for increased remote work capabilities. Once you know what’s on the horizon, you’ll be better prepared to budget for it.
- Application selection and implementation. Because your vCIO helped you draw up your IT Roadmap, they’ll know which software and services best meet your business needs and integrate with your existing infrastructure and security practices, and they’ll work with the vendor to ensure you have appropriate licensing and support. They’ll also advise you on whether something is futureproof or just a short-term solution.
- An office move. Rely on your vCIO to keep the technology aspects of your move on track. They’ll ensure your new location has adequate power and data connections to support all your hardware. They will help you choose an ISP and make sure your internet connectivity is provisioned and reliable. They will also help you take all the necessary steps to minimize downtime.
- Technology training coordination. Your vCIO is already able to refer you to reputable partners for Microsoft applications, and will update you as Xantrion identifies trusted partners for applications from other vendors.
Your vCIO will also support you in these key areas:
- Cyber security risk assessment and mitigation strategy
- Business continuity and disaster recovery strategy
- Project coordination and management
- Incident response coordination
- Service delivery oversight
- Client satisfaction oversight and reporting
- Identification of trends and resolution of issues
- Support escalation
- Resolution of billing matters
Your vCIO will make themselves available when you need them, and they’ll also work with you to figure out how often it makes sense to regularly engage. At a bare minimum, we recommend an annual business review to make sure your vCIO is aware of your questions and challenges. If you haven’t already scheduled a review, contact your vCIO to set one up today!
