Articles

A Hard Lesson Learned: How a Devastating Malware Attack Transformed a Company’s Approach to Cybersecurity

It’s any business leader’s worst nightmare: A cyberattack that paralyzes their entire company, from top to bottom, leading to work stoppages, delivery delays, and devastatingly high costs. Over the years, Xantrion has been called multiple times to help different companies reeling from cyberattacks. Each time, Xantrion has helped them get back on their feet. In the interview below, Xantrion Chief…

Don’t Gamble with Your Cybersecurity: 7 Lessons From the MGM Casino Breach

Gaps in cybersecurity recently cost MGM Resorts a reported $100 million after cybercriminals hacked the casino giant. Though disastrous for MGM, other companies can learn valuable lessons from the headline-making cyberattack…without paying $100 million to do so. Here are a few key takeaways from this incident: 1. Beware the power of social engineering. Social engineering is the criminal act of…

Ransomware and Data Breaches: Understand Their True Costs

New data from IBM and Verizon shed light on the true costs of ransomware and data breaches. Do you understand the risks of leaving your business unprotected?

Why You Need an Incident Response Plan Now More Than Ever

It might happen on a Friday afternoon, or maybe on the day before holiday. Many employees have clocked out early, so an intrusion goes unnoticed…until it’s too late. Suddenly the whole system begins shutting down. Your next step? Panic. A data breach or other cybersecurity incident can be a traumatic, shocking experience, even for a seasoned executive. To avoid freezing…

How to Find the Right Supplemental Cybersecurity Provider for your Business

Staying vigilant about cybersecurity threats is a requirement for doing business today. The costs of data breaches are climbing sky-high, while AI is empowering criminals to devise ever more sophisticated schemes to steal from and defraud companies. That’s why businesses turn to IT security providers who offer services and expertise that their in-house IT teams lack. But not all security…

Take Advantage of Co-Managed IT Services and Your In-house IT Team Will Thank You

There’s a good chance your company’s internal IT team is feeling overwhelmed. It’s not a reflection of their skill or dedication, but rather a sign of the times — technology and cybersecurity threats are evolving faster than ever. Sometimes companies are victims of their own success: They’re growing so quickly that their in-house IT departments can’t keep up with requests…

Why Should Small and Medium Businesses (SMBs) Invest in Digital Transformation?

By Adrian Bray, CEO, Stellar Consulting in partnership with Xantrion Management often has a love-hate relationship with technology. While it is a part of their daily life, they typically only interact with the IT department during onboarding, offboarding, or when there is a problem. In addition, IT-related costs are increasingly a more significant portion of the P&L. IT and digital…

The Xantrion Client Experience: Insights from our Annual Survey

As a leading cybersecurity and managed IT services provider, Xantrion continuously strives to deliver premier IT solutions to our clients. The cornerstone of our ability to enhance services and how we support clients is our annual client survey. The primary objective of the survey is to obtain insight into what clients value and identify opportunities for improvement. We rely on…

What Is an MSP? 6 Ways to Think About Managed Service Providers

Years ago, when businesses needed tech support beyond what they could manage in-house, they often turned to IT consultants. But as the technology landscape grew more complex and security threats spiked, companies needed more than ad hoc consulting services — they sought to fully outsource their technology function. Enter managed service providers, or MSPs. What is an MSP? In basic…

Navigating the challenges and benefits of a hybrid work model

The COVID-19 pandemic changed the way we work primarily by accelerating the widespread adoption of remote work. As pandemic safety measures eased, many companies had hoped to bring employees back into the office this year. However, the Wall Street Journal noted in May that most efforts pushing for a return to fully on-premise work had stalled. In fact, nearly 60%…

How to Save on IT Support Services Without Sacrificing Security

Performance is top of mind for CFOs and COOs who are trying to do more with fewer resources. They are facing more pressure than ever to justify their spending and prove they’re providing value. Our goal is to help every department, not just IT, get what they want while still delivering results. The following are 9 ways we’ve found to get the best value from your IT investment.…

Drive More Sales and Gain Competitive Advantage with AI in Salesforce

By Chris Valiquet, Senior Salesforce Consultant, StarrData In a recent blog post, we explored how we plan to begin implementing Artificial Intelligence (AI) technologies to enhance our business practices at Xantrion and why we feel it’s important for our clients to start thinking about how to leverage AI-based technologies. While many solution providers are beginning to tap into the possibilities of…

Reduce Costs and Beat the IT Security Labor Shortage

To keep your key systems functional, you need two centralized teams to oversee your entire network: a security operations center (SOC) and a network operations center (NOC). Your SOC monitors, responds to, and remediates security threats to protect applications and data against cyberattacks. Your NOC keeps an eye on network status, applies updates and patches, and provides tech support…

5 Ways We Plan to Use AI

It seems like you can’t browse the Internet these days without seeing one of the latest artificial intelligence (AI)-powered chatbot technologies mentioned in the news. Headlines about ChatGPT, Bing AI Chat, and Google Bard abound, and each predicts that their new technologies are poised to disrupt the business world. While these technologies are rapidly evolving, according to Bill Gates, they…

New Enhanced MFA Experience

You have probably heard of some high-profile network breaches in the news in recent months. Threat actors targeting organizations both large and small and have found success breaching secure environments using a technique called MFA spamming. This is a highly effective tactic because it targets the person, not the technology, to work around an organization’s MFA protections. Companies as large…

Even the Best Security Systems will Fail Without the Right Employee Training

When discussing the importance of adopting a strong cybersecurity strategy, too often the focus is on technology solutions designed to prevent and mitigate cyber-attacks. Certainly, the adoption of tools and solutions is integral to a strong security posture. Yet, as noted in Verizon’s 2022 Data Breach Investigations Report, a staggering 82 percent of data breaches involve some sort of human…

Cybersecurity By the Numbers

In recent years, cybersecurity has been a considerable concern for middle market companies. Threats are far more frequent, diverse, and severe than anyone could have anticipated. It’s crucial that all organizations implement cyber defense measures that better safeguard company and customer information to mitigate financial losses and brand damage. From lingering threats related to the COVID-19 pandemic, to geopolitical conflicts…

Seven Reasons to Outsource IT to a Managed Service Provider

Organizations are always looking for ways to effectively manage costs, improve productivity, and scale efficiently. One method proven to help achieve these goals is to outsource IT support to a managed service provider (MSP). Not only is outsourcing typically 30-40% cheaper than hiring in-house1, it can also help you close critical gaps in your IT and cybersecurity infrastructure. Below are…

Should you Trust Password Managers?

A good password is a critical part of protecting your data. So, when LastPass, a popular password manager solution, announced that its third-party cloud-based storage service had been breached, allowing an unknown attacker to gain access to backups containing customer data including password vaults, a lot of people got nervous. The bad news is that those customer password vaults are in…

4 Reasons Xantrion Helps you Sleep Better at Night

According to a recent RSM report, a critical issue midmarket companies face when selecting an IT services company is determining which company they can trust. As your IT partner, we take our responsibility seriously, and the following are 4 reasons you can depend on us. 1. We are SSAE 18 SOC 2 certified each year Service organizations like IT outsourcing…

Top 10 IT Priorities and Challenges for SMBs in 2023

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Why Endpoint Detection and Response (EDR) Instead of Anti-Virus Software?

Security remains one of the biggest concerns and most challenging responsibilities facing small and medium-sized businesses (SMBs) today. In 2021, there was a 300% increase in ransomware attacks with over 50% reaching small businesses. To address this challenge, Microsoft is investing in security solutions purposefully designed to help protect them. Microsoft Defender for Business is a new endpoint security solution…

Ensure your Life Science Company Survives Investor Due Diligence

By Robert Thomas, Audit Senior Manager, WithumSmith+Brown, PC and Christian Kelly, IT Auditor, Xantrion Inc. Congratulations! Your pharmaceutical, biologic, or medical device startup has developed a promising product, and you’re ready to raise a Series B round of funding. Read on to learn what experts Rob Thomas and Christian Kelly recommend to make it easier to pursue and obtain that…

The Do’s and Don’ts of Preventing MFA Spamming Attacks

Multi-factor authentication (MFA) is a great way to add an extra layer of security to network access. But it’s not foolproof – as Cisco, Microsoft, and Uber all learned recently when cybercriminals breached their network using a technique known as MFA spamming. Also known as MFA bombing and MFA fatigue, this ploy is used by an attacker who has acquired…

Cybercriminals Like to go Phishing, Don’t Fall for the Bait

Phishing is when criminals use fake emails, social media posts or direct messages with the goal of luring you to click on a bad link or download a malicious attachment. If you click on a phishing link or file, you can hand over your personal information to the cybercriminals. A phishing scheme can also install malware onto your device. No need…

Ransomware Protection: Guaranteed

Last year’s headline-grabbing ransomware attacks on the Colonial Pipeline and meatpacking company JBS show how vital it is to remain vigilant in your efforts to protect yourself from ransomware. For several days, the attacks shut down one of the most vital oil pipelines in the US and disrupted the global meat supply chain. They also cost each company millions of…

Is Penetration Testing Worth the Investment?

1. What is penetration testing and why is it important? A penetration test identifies how a cybercriminal might successfully get into your network and systems in order to steal your data and compromise your operations. Many companies are required to provide the results of a penetration test to regulators or insurers every year, but even without an external requirement, a…

Take your Start Up to Grown Up in 3 Steps

By Karl Pontau, Owner, Squash & Stretch Productions, Dave Oates, Founder, PR Security Service, Anne Bisagno, President, Xantrion Inc. Perspectives from leaders in Managed Security, Crisis Management, and Story Coaching & Consulting Well done. You’ve cleared the hurdle of getting your startup funded and you’re now faced with the exciting, yet perhaps overwhelming next steps of scaling and growing your…

Best Places to Work 2022: Flexibility in Everything Helps Xantrion Tame Turnover

By Ari Mahrer, Data Reporter, San Francisco Business Times Xantrion meets its employees where they are. Literally. The Oakland-based provider of cybersecurity and IT services to midsized businesses has always maintained flexible working arrangements for its employees. Its “human-first approach,” according to its co-founder and President Anne Bisagno, has made it a sort of unicorn among the noise generated around…