A distributor of petroleum-based and renewable fuels, lubricants, and propane across California, Arizona, and northern Nevada, sought to upgrade its IT systems to enhance operational efficiency across multiple sites. Xantrion was selected to lead the project, resulting in reduced IT downtime, improved remote desktop services (RDS) performance, significant cost savings, and a more reliable IT infrastructure.
The Challenge: Enhance Connectivity and Reduce Costs for Multiple Locations
The fuel distributor. faced challenges with its existing IT systems, particularly around multi-site networking, wireless connectivity, and server infrastructure. As the General Manager sought to address these issues, the company’s key objectives were clear: streamline IT operations across multiple locations, enhance connectivity between sites, and reduce costs associated with server hosting. These goals were critical to maintaining efficient operations and ensuring seamless communication and data access across their locations in California, Arizona, and northern Nevada.
The Solution: Upgrade and Consolidate IT Infrastructure
The fuel distributor found Xantrion through an online search and an in-depth research and RFP process. Key factors in selecting Xantrion included their proximity, competitive pricing, strong alignment of company values, and the perceived value for the cost. Xantrion’s approach to the project involved detailed planning and execution, including:
- A comprehensive upgrade of the company’s systems, focusing on multi-site networking improvements, wireless consolidation, and server infrastructure enhancements.
- Defined tasks and objectives, with timelines and budgets communicated at the outset of the project.
- Weekly virtual meetings to report on progress, address any outstanding issues, and ensure alignment with project goals.
Xantrion’s methodical and well-organized project management process enabled them to deliver results on time and within the allocated budget, building trust and satisfaction with the team.
The Outcome: Significant Cost Savings and Operations Improvements
The IT upgrade led to tangible improvements in the company’s operations. Key outcomes included:
- Reduced IT Downtime: The upgraded system minimized disruptions, enabling smoother day-to-day operations and reducing the time and resources spent on IT issues.
- Enhanced RDS Performance: Employees across various locations experienced improved speed and efficiency when accessing remote desktop services, leading to better productivity.
- Significant Cost Savings: The transition to a more efficient server hosting solution resulted in savings of $9,500 per month, positively impacting the company’s bottom line.
- Reliable Printing Services: The enhanced infrastructure provided more dependable printing capabilities across all locations.
- Seamless Wireless Roaming: The new wireless system allowed for uninterrupted connectivity as staff moved between different sites, improving communication and data access.
The team was highly impressed with Xantrion’s professionalism, organization, and thoroughness throughout the project. The successful outcomes of this engagement have led them to continue partnering with Xantrion for ongoing IT needs. As the General Manager noted, their experience with Xantrion has been the best they have encountered with any IT company.
