IT Support in San Jose

IT Support in San Jose, CA Managed Service by Xantrion

Located in the heart of Silicon Valley, Xantrion is a leading provider of managed IT services for small and medium businesses. Our team of expert technologists works 24/7/365 to deliver reliable IT support to organizations in and around San Jose, CA.

Unlike other providers that offer cookie-cutter support solutions, Xantrion is committed to understanding your unique business needs — and providing your business with tailored IT services that make your technology ecosystem more secure and resilient.

Why Use Xantrion for Your Managed IT Service

When you partner with Xantrion, you’re empowering your business to stay productive and protected. We can help you:

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    Boost productivity by 20% or more
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    Meet cyber insurance coverage requirements
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    Prevent cyber incidents to ensure uninterrupted operations
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    Ensure compliance with industry regulations
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    Successfully pass stakeholder due diligence

We Understand Silicon Valley’s IT Support Needs

San Jose is home to some of the world’s most innovative companies — and Xantrion recognizes the distinct IT challenges that businesses in this competitive landscape face. That’s why we designed our service offerings to meet the specific demands of Silicon Valley businesses, with a particular focus on startups and rapidly growing companies.

As a hub for technology and innovation, San Jose is also a prime target for cybercriminals. We understand the risks of operating in highly regulated and targeted industries, so we’re dedicated to helping our clients guard against and proactively respond to cyber threats.

Startup-Friendly Services

San Jose startups must be agile and able to scale if they want a chance at success. Xantrion can help your startup by offering the following:

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    Flexible IT infrastructure that can quickly adapt to rapid growth
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    Cost-effective solutions that maximize your technology budget
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    Expert guidance on leveraging emerging technologies
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    Robust security measures to protect your intellectual property
ASSESSMENTS, IT CONSULTING & SERVICE LINES

IT Services in San Jose

Xantrion offers a comprehensive suite of IT services to meet the needs of San Jose businesses, including:

Managed Service

As a managed service provider, Xantrion delivers comprehensive IT management — allowing you to focus on your core business while we handle your technology infrastructure. Our services include:

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    Network management and optimization
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    Hardware and software support
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    Data backup and recovery
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    Vendor management

Supplemental IT

Also known as co-managed IT, Xantrion’s supplemental IT service is ideal for businesses that want to augment their existing IT staff with additional support. We’ll work seamlessly with your internal team to:

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    Expand your IT capabilities during peak periods
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    Provide specialized expertise for complex projects
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    Offer after-hours support to ensure 24/7 coverage

Managed Security

Hackers don’t take days off. That’s why it’s so important to ensure your business has a comprehensive, always-on cybersecurity defense. Xantrion’s managed security service provides your business with:

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    Continuous threat monitoring and response
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    Regular security assessments
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    Employee security awareness training
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    Compliance management for HIPAA, SEC, and other regulations

Managed Cloud Services

There’s no denying that the cloud can transform your business operations. Xantrion experts can help your business leverage the power of the cloud with a range of managed cloud services, including:

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    Designing and implementing cloud migration strategies
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    Optimizing cloud performance and costs
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    Facilitating cloud security and compliance
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    Managing hybrid and multi-cloud environments

IT Consulting

Xantrion’s IT consulting services provide strategic guidance on how to align your technology investments with your business objectives. We offer expert advice on:

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    IT strategy development
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    Technology road mapping
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    IT governance and risk management

MANAGED SERVICE OR SUPPLEMENTAL IT

What Works For You?

Unsure if your business needs fully outsourced IT or if supplemental IT would serve you better? The right answer depends on your business needs, existing resources, and growth plans. Here’s a quick comparison:

Supplemental IT Services

Our co-managed services enable you to hand off time-consuming or around-the-clock tasks and leverage our expertise as needed to complete strategic IT initiatives on time and on budget.

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    24/7 Network & Security Incident Detection and Response
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    24/7 Help Desk support
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    Certified IT Project Resources

Managed IT Services

Our team is your IT team, and they are led by your dedicated virtual CIO. They will take full responsibility for your IT infrastructure and turnkey cybersecurity program.

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    IT strategy, planning and budgeting
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    Certified 24/7 tech support
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    Audit-ready cybersecurity program

The Power of Outsourced IT in San Jose

Outsourcing your IT to Xantrion can bring numerous benefits to your San Jose business. You’ll enjoy:

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    Access to a wide range of IT expertise
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    Reduced operational costs
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    Improved focus on core business functions
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    Enhanced security and compliance
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    Scalable IT resources that grow with your business
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    24/7 support and faster issue resolution
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    Proactive IT management to prevent downtime

MANAGED IT SERVICE AREA

Service Locations in Santa Clara County

Xantrion is delighted to serve businesses throughout Silicon Valley and Santa Clara County. Our service areas include:

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    San Jose
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    Sunnyvale
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    Mountain View
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    Santa Clara
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    Palo Alto
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    Cupertino
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    Los Altos
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    Los Gatos
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    Milpitas
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    Saratoga

Frequently Asked Questions

How and when do I professionalize my IT function?

As your business grows, your IT function should evolve with it. Here are some key signs that your business should prioritize professionalizing IT functions:

  • You’re experiencing frequent IT issues affecting productivity
  • Your technology can’t keep up with business growth
  • You need to ensure compliance with industry regulations
  • You’re looking to implement more complex IT systems

Not sure where to start? Xantrion can help assess your IT maturity and develop a plan to professionalize your IT function.

 

How do I scale IT systems and support so they keep up with our growth plans?

Scaling your IT systems requires careful planning and execution. Xantrion can guide you through the process. Our services include:

  • Assessing your current IT infrastructure
  • Developing a technology roadmap aligned with your growth plans
  • Implementing scalable cloud solutions
  • Ensuring your support team can handle increased workload
  • Adopting automation to improve efficiency

 

What should my IT investment look like, given our growth plans?

Your IT investment should align with your business objectives and growth trajectory. You’ll want to consider several factors, including:

  • The complexity of your IT needs
  • Your industry’s regulatory requirements
  • Your growth rate and future projections
  • The level of innovation required to stay competitive

 

How do I ensure we meet cyber due diligence requirements or pass audits?

Xantrion’s managed security services can help you maintain a strong security posture and fully prepare for audits. Our services include:

  • Implementing robust cybersecurity measures
  • Regularly assessing and updating your security posture
  • Maintaining detailed documentation of your security practices
  • Conducting regular security awareness training for employees

 

What should my cybersecurity program look like given our strategic business plan?

Xantrion can help you design and implement a comprehensive cybersecurity program that’s tailored to your business needs and risk profile. Our services include:

  • Risk assessment and management
  • Data protection and encryption
  • Network security and monitoring
  • Incident response planning
  • Employee training and awareness
  • Vendor risk management
  • Compliance management
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